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| Q: Why does my system only
recognize 32 GB? |
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A: If the operating system, BIOS
can only recognize 32 GB of the drive it may be caused by one of the
following:
- Drive Jumpers: Applies to Mac
and Window users. On drives that are larger than 32 GB there is a
Capacity Limitation Jumper (CLJ) or the Alternate Capacity (AC)
Jumper setting. This jumper will limit the capacity of the drive to
32 GB and should only be used when the BIOS hangs when trying to
auto-detect the drive. If you have two jumpers shunts on the drive
you will need to remove the CLJ or AC jumper.
- BIOS: On
older systems (pre- November 1998) the BIOS may not support drives
that are larger than 32 GB. In the BIOS setup please set the drive
type to AUTO detect. If the BIOS detects the full capacity of the
drive then the BIOS will support the capacity of the drive. If not
please perform one of the following:
1. Check with
BIOS Update for any
BIOS upgrades for the system.
2. (Recommended) Purchase a PCI ATA
controller card that will support the capacity of the drive. The two
benefits of ATA controller cards are:
A) The ability to
support large capacity drives
B) The
ability to support the faster transfer rates of the drive.
- Operating
System: Windows XP and 2000 have a 32 GB format limitation for FAT
32. That means if you formatted the drive in FAT 32 with Windows XP
and 2000, the largest partition supported is 32 GB. You will need to
format the drive in NTFS if you want to partition the drive larger
than 32 GB.
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