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Q: Why does my system only recognize 32 GB?
 
 
A: If the operating system, BIOS can only recognize 32 GB of the drive it may be caused by one of the following:
  • Drive Jumpers: Applies to Mac and Window users. On drives that are larger than 32 GB there is a Capacity Limitation Jumper (CLJ) or the Alternate Capacity (AC) Jumper setting. This jumper will limit the capacity of the drive to 32 GB and should only be used when the BIOS hangs when trying to auto-detect the drive. If you have two jumpers shunts on the drive you will need to remove the CLJ or AC jumper.
     
  • BIOS: On older systems (pre- November 1998) the BIOS may not support drives that are larger than 32 GB. In the BIOS setup please set the drive type to AUTO detect. If the BIOS detects the full capacity of the drive then the BIOS will support the capacity of the drive. If not please perform one of the following:

    1.
    Check with BIOS Update for any BIOS upgrades for the system.

    2. (Recommended) Purchase a PCI ATA controller card that will support the capacity of the drive. The two benefits of ATA controller cards are:

A) The ability to support large capacity drives

B) The ability to support the faster transfer rates of the drive.

  • Operating System: Windows XP and 2000 have a 32 GB format limitation for FAT 32. That means if you formatted the drive in FAT 32 with Windows XP and 2000, the largest partition supported is 32 GB. You will need to format the drive in NTFS if you want to partition the drive larger than 32 GB.
     
 
 
 
 

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